Lisa Susan McCalpin is a Microsoft Office Specialist Master and a Microsoft Authorized Instructor. She is a Microsoft Certified expert in Word, PowerPoint, Excel, and Access and also teaches PC Fundamentals, Windows Operating System software and information management with Microsoft Outlook.

She has served as a computer professional for over 20 years and is coming up on her 18th year as a software trainer.  

With a Bachelor’s degree (University of North Florida, Jacksonville) in Psychology and Behavior Modification, along with a practical background in administrative skills and office automation, Lisa is able to teach students how to be their most productive. "My main goal here" she says, "is to teach people in administrative positions how to use their computer to its fullest potential."

Lisa believes the best way to effectively teach software is to know the product well. That is why every product she teaches, she regularly uses. Lisa says that "Being just ‘book taught’ on a program doesn’t quite cut it. To know the product you must use it." That is why she believes that a hands-on, performance based training style is conducive to the best and most productive learning experience.  Lisa also believes that “repetition is the root of all learning.  If you do it enough, you will learn it.”

Patience, understanding, and expert knowledge are what students’ experience when they take a training class with Lisa. When one takes a close look at the thousands of post-instructional student evaluations, the two words that stand out most are "Patient" and "Knowledgeable."

She is the mother of a very gifted 23 year-old son; a senior at Georgia Southern University and a National Champion Inline speed skater.  She is also the wife of a Management Consultant for a consulting firm based in Atlanta. When she is not glued to her computer, Lisa enjoys playing tennis, boating, fishing, roller skating, and playing with her three Labradoodles.