Outlook 2010 Level I |
Level II
Outlook 2007 Level I |
Level II
Microsoft® Office Outlook™ 2010: Level 1
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Course Content
Lesson 1: Getting Started with Outlook
Topic 1A:
Identify the Components of the Outlook Interface
Topic 1B:
Read an Email Message
Topic 1C:
Reply to and Forward an Email Message
Topic 1D:
Print an Email Message
Topic 1E:
Delete an Email Message
Lesson 2: Composing Messages
Topic 2A:
Create an Email Message
Topic 2B:
Format a Message
Topic 2C:
Check Spelling and Grammar
Topic 2D:
Attach a File
Topic 2E:
Enhance an Email Message
Topic 2F:
Send an Email Message
Lesson 3: Organizing Messages
Topic 3A:
Manage Email Messages
Topic 3B:
Move Email Messages into Folders
Topic 3C:
Open and Save an Attachment
Lesson 4: Managing Contacts
Topic 4A:
Add a Contact
Topic 4B:
Sort and Find Contacts
Topic 4C:
Find the Geographical Location of a Contact
Topic 4D:
Update Contacts
Lesson 5: Scheduling Appointments
Topic 5A:
Explore the Outlook Calendar
Topic 5B:
Schedule an Appointment
Topic 5C:
Edit Appointments
Lesson 6: Managing Meetings in Outlook
Topic 6A:
Schedule a Meeting
Topic 6B:
Reply to a Meeting Request
Topic 6C:
Track and Update Scheduled Meetings
Topic 6D:
Print the Calendar
Lesson 7: Managing Tasks and Notes
Topic 7A:
Create a Task
Topic 7B:
Edit and Update a Task
Topic 7C:
Create a Note
Topic 7D:
Edit a Note
Microsoft® Office Outlook® 2010: Level 2
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Course Content
Lesson 1: Customizing Message Options
Topic 1A:
Modify Message Settings
Topic 1B:
Modify Delivery Options
Topic 1C:
Change the Message Format
Topic 1D:
Set the Out of the Office Notification
Topic 1E:
Create a Contact Group
Topic 1F:
Insert a Hyperlink
Topic 1G:
Create Quick Steps
Lesson 2: Organizing and Locating Messages
Topic 2A:
Sort Messages Using Multiple Criteria
Topic 2B:
Find Messages Using Instant Search
Topic 2C:
Find Messages Using Multiple Criteria
Topic 2D:
Filter Messages
Topic 2E:
Organize Messages
Topic 2F:
Manage Junk Email
Lesson 3: Setting Calendar Options
Topic 3A:
Set Workdays and Time
Topic 3B:
Display an Additional Time Zone
Topic 3C:
Set Availability Options
Topic 3D:
Create Calendar Groups
Topic 3E:
Manage Automatic Meeting Responses
Lesson 4: Tracking Activities Using the Journal
Topic 4A:
Record a Journal Entry Automatically
Topic 4B:
Record a Journal Entry Manually
Topic 4C:
Modify a Journal Entry
Lesson 5: Managing Tasks
Topic 5A:
Assign a Task
Topic 5B:
Reply to a Task Request
Topic 5C:
Send a Task Update
Topic 5D:
Track Assigned Tasks
Lesson 6: Sharing Folder Information
Topic 6A:
Specify Folder Permissions
Topic 6B:
Access Another User's Folder
Topic 6C:
Send Calendar Information in an Email Message
Topic 6D:
Delegate Folder Access to Users
Lesson 7: Customizing the Outlook Environment
Topic 7A:
Customize the Ribbon and Quick Access Toolbar
Topic 7B:
Customize the To-Do Bar
Topic 7C:
Create a Folder Home Page
Outlook 2007 Level I
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Course Content
Lesson 1:
Getting Started with Outlook
Topic 1A: Explore the Outlook Interface
Topic 1B: Send a Simple Message
Topic 1C: Read Messages
Topic 1D: Reply to and Forward a Message
Topic 1E: Print a Message
Topic 1F: Delete a Message
Lesson 2: Composing Messages
Topic 2A: Address a Message
Topic 2B: Format a Message
Topic 2C: Check Spelling and Grammar
Topic 2D: Attach a File
Lesson 3: Organizing Messages
Topic 3A: Open and Save an Attachment
Topic 3B: Flag a Message
Topic 3C: Organize Content with Folders
Lesson 4: Managing Contacts
Topic 4A: Add a Contact
Topic 4B: Sort and Find Contacts
Topic 4C: Find the Geographical Location of a Contact
Topic 4D: Manage Contacts
Lesson 5: Scheduling Appointments
Topic 5A: Explore the Outlook Calendar
Topic 5B: Schedule an Appointment
Topic 5C: Assign Categories and Edit Appointments
Lesson 6: Scheduling Meetings
Topic 6A: Schedule a Meeting
Topic 6B: Reply to a Meeting Request
Topic 6C: Propose a New Meeting Time
Topic 6D: Manage Meetings
Topic 6E: Print the Calendar
Lesson 7: Managing Tasks and Notes
Topic 7A: Create a Task
Topic 7B: Edit and Update a Task
Topic 7C: Create a Note
Topic 7D: Edit a Note
Topic 7E: Display a Note on the Desktop
Course Content
- Lesson 1: Setting Calendar Options
-
- Topic 1A: Set Work Days and Times
- Topic 1B: Display an Additional Time Zone
- Topic 1C: Set Availability Options
- Lesson 2: Customizing Message Options
-
- Topic 2A: Modify Message Settings
- Topic 2B: Modify Delivery Options
- Topic 2C: Change the Message Format
- Topic 2D: Notify Others that You Will Be Out of the Office
- Topic 2E: Create a Distribution List
- Topic 2F: Insert a Hyperlink
- Lesson 3: Tracking Work Activities Using the Journal
-
- Topic 3A: Automatically Record a Journal Entry
- Topic 3B: Manually Record a Journal Entry
- Topic 3C: Modify a Journal Entry
- Lesson 4: Managing Tasks
- Topic 4A: Assign a Task
- Topic 4B: Reply to a Task Request
- Topic 4C: Send a Task Update
- Topic 4D: Track Assigned Tasks
- Lesson 5: Sharing Folder Information
- Topic 5A: Specify Folder Permissions
- Topic 5B: Delegate Access to Folders
- Topic 5C: Access Another User's Folder
- Topic 5D: Send Calendar Information in an Email Message
- Lesson 6: Customizing the Outlook Environment
- Topic 6A: Customize the Toolbar
- Topic 6B: Create a New Toolbar
- Topic 6C: Customize the Menu Bar
- Topic 6D: Customize the Quick Access Toolbar
- Topic 6E: Customize the To-Do Bar
- Topic 6F: Create a Folder Home Page
- Lesson 7: Locating Outlook Items
- Topic 7A: Sort Messages Using Multiple Criteria
- Topic 7B: Find Messages
- Topic 7C: Find Outlook Items Using Multiple Criteria
- Topic 7D: Filter Messages
- Topic 7E: Organize Messages
- Topic 7F: Manage Junk Email
- Lesson 8: Working with Public Folders
- Topic 8A: Create a Public Folder
- Topic 8B: Add Users to a Public Folder
- Topic 8C: Post Information in a Public Folder
- Topic 8D: Send an Email Message to a Public Folder
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