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Microsoft Outlook 2013/2016 Level II and III (combined into one class) Course Content

One day

This Instructor-led Training course builds on the skills and concepts taught in Outlook 2013/2016 Level I. Students will learn how to customize Outlook, use Quick Steps, create Folder pane shortcuts, customize the Navigation bar, customize their messages and signatures, and set up automatic replies. Then students will learn how to set rules for organizing messages and use advanced techniques for managing and maintaining their mailboxes. Students will also learn how to search various folders, use filters, and apply categories, as well as how to work with notes and Journal entries.

Table of Contents:
Unit 1:           Customizing Outlook
Topic A:        The Outlook environment
Topic B:        General options and account settings
Topic C:        Quick Steps
Topic D:        The Folder pane and Navigation bar

Unit 2:           Customizing messages
Topic A:        Message appearance
Topic B:        Signatures
Topic C:        Voting buttons
Topic D:        Out-of-office messages

Unit 3:           Mailbox organization and management
Topic A:        Setting rules
Topic B:        Managing your mailbox

Unit 4:           Organizing items
Topic A:        Folders
Topic B:        Searching
Topic C:        Advanced filtering
Topic D:        Categories